Frequently Asked Questions
Everything you need to know about your LeoDaniels shopping experience.
How long does shipping take for my order?
We offer standard shipping which typically takes 3-5 business days, while expedited options are available at checkout for delivery within 1-2 business days.
What is your return policy for jewelry and accessories?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale.
Are your diamonds and gemstones ethically sourced?
Yes, LeoDaniels is committed to ethical sourcing. All our diamonds are conflict-free and comply with the Kimberley Process requirements.
Do you offer a warranty on your products?
Every purchase includes a one-year limited warranty that covers manufacturing defects. We also provide professional cleaning and inspection services.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for qualifying purchases.